Ecommerce Fraud

Online scams are becoming increasingly prevalent with apps, payment systems, and platforms that offer easy access to various services. Check out these seven ways to protect your business and prevent online fraud!

What Is Ecommerce Fraud?

Ecommerce fraud is a type of fraud that occurs when someone tries to take advantage of someone else through the online purchase process. This can take many forms, including scams where a seller charges customers for products that don’t exist or where a buyer pays for an item and never receives it.

There are several ways that businesses can protect themselves from ecommerce fraud. First, they should always use a verified payment gateway. This will help ensure that the money the customer spends goes to the correct person and is not stolen by a scammer.

Businesses should also review their buyer profiles carefully. They should ensure that buyers are who they say they are and have the necessary funds to make the purchase. Finally, businesses should monitor their transactions regularly for any signs of fraud. They should immediately contact their payment provider or law enforcement if something seems fishy.

Types Of Ecommerce Fraud

There are a variety of types of ecommerce fraud, and each one can have a severe impact on your business.

Fraudulent sales: This involves selling products that you don’t have in stock. This can happen when a seller sets up an online store without verifying the inventory. They may also sell fake products or use stolen credit cards to purchase.

Clicked fraud: This involves clicking on ads or links not associated with the website you’re trying to visit. This can lead to you spending money on bogus products or services.

Phishing fraud: This is when criminals try to steal your personal information by tricking you into giving it away. They might send you an email that looks like it comes from your bank or your website provider. They might even send you a fake invoice that asks for your personal information. If you fall for these scams, your identity could be stolen and used to commit other crimes.

Credit card fraud: This type of fraud occurs when criminals use stolen credit cards to make online purchases. This fraud is most commonly committed by criminals who have obtained victims’ personal information through hacking or other methods.

Fraudulent refund claims: It occurs when consumers file fraudulent claims with their credit card companies to receive refunds for items they never received. Criminals often use fake addresses or shipping addresses to submit refund requests.

Cybertheft: It occurs when criminals steal personal information, such as account passwords, from customers who are logged into their accounts online. This type of theft can also involve the theft of financial data, such as bank account numbers and Social Security numbers.

Identity theft: This type of fraud occurs when someone steals your personal information, such as your name, email address, and credit card numbers. Once the thief has this information, they can use it to steal products and money from your account.

Spoofing: Spoofing is when someone creates an online account using your personal information without permission. They then start selling products using this account without ever having bought any products or committed any actual monetary transactions. This type of fraud is hazardous because it can easily fool customers into thinking they’re dealing with a legitimate business.

Ponzi schemes: Ponzi schemes are pyramid schemes in which investors are promised high returns for investing in a new venture. However, instead of making money from the investment, the operators use new investor funds to pay existing investors. This type of scheme is named after Charles Ponzi, who ran a similar operation in the early 1920s. 

It’s essential to be aware of the different types of ecommerce fraud and how to protect your business from them. Taking the proper precautions can minimize the risk of losing money.

Ways To Protect Your Business From Ecommerce Fraud

Ecommerce fraud is a severe problem that can impact your business. Here are seven ways to protect your business from ecommerce fraud:

1. Use a secure payment gateway.

2. Use robust customer authentication techniques.

3. Verify the information provided by customers before accepting orders.

4. Educate your employees about ecommerce fraud prevention measures.

5. Verify the legitimacy of suppliers and vendors.

6. Monitor customer activity and reviews closely.

7. Take steps to prevent ecommerce fraud in the first place

Top Fraud Detection And Prevention Tools

When it comes to online shopping, you want to ensure you’re not getting scammed. And one of the best ways to do that is by using fraud detection and prevention tools. Check the list below:

Webroot SecureAnywhere Anti-Virus 

Webroot SecureAnywhere Anti-Virus program protects your computer against online scams and fraud. It’s also got a built-in malware removal tool, so you can quickly and easily clean up any infected files. The best part about Webroot is that it’s always up-to-date, so you don’t have to worry about manually updating it. It also has a tiny footprint, so it doesn’t slow down your computer like other anti-virus programs.

Google Safe Browsing 

Google Safe Browsing is a free service that helps you scan the web for potentially dangerous sites. If you find any suspicious pages, you can click on the ” Warnings” tab to get more information about them. When you browse the web, you might encounter websites that can harm your computer or steal your personal information. Google Safe Browsing is a free service that helps protect you from these risks. When we detect phishing, malware, and other malicious content on a website, we’ll give you warnings before visiting the site. You can also use Safe Browsing to scan websites and see if they’re safe.

Fraud Watch 

Fraud Watch is a free service from Acxiom that monitors online transactions for signs of fraud. If you notice anything unusual, like high levels of orders from unknown addresses, you can report it to Fraud Watch for investigation. Fraud Watch is a great way to protect your online transactions from fraudsters. By monitoring your transactions and reporting any suspicious activity, you can help Acxiom crack down on fraud and keep your information safe.

Wordfence Security

Wordfence Security is a free security service that offers protection against various types of online threats, including fraud. You can use it to monitor your website for malicious code and spam comments and scan your site for vulnerabilities. Wordfence also offers a Premium version with additional features like real-time scanning and increased protection against attacks. The Premium version of Wordfence provides real-time scanning, which gives you protection against attacks as they happen. This is a valuable feature for any website owner who wants to keep their site safe from harm. The increased security offered by the Premium version is well worth the price of admission.


The FraudSense tool can help you identify patterns of fraudulent activity on your website so that you can take proactive steps to stop them before they become a problem. This tool uses advanced data analysis techniques to identify potential fraudsters and their activities so that you can take steps to prevent them from causing damage to your business.


Online shopping can be a great way to save money and get the items you need without leaving home. However, it is essential to be aware of the various scams that scammers use to steal your personal information and financial resources. By following these tips, you can help protect your business from ecommerce fraud and enjoy a safe online shopping experience.