The global pandemic has increased the level of technology adoption among enterprises. To enter the new markets and gain a competitive advantage, companies are increasingly leveraging the power of the latest technologies. Modern organizations have realized they need a toolset that sits above the cloud brands to manage all public and private clouds as multi-cloud and hybrid clouds become the norm.
However, today’s cloud complexity wall has become overwhelming for the IT departments. IT teams must now manage a distributed and dynamic landscape as cloud services, such as containers and microservices.
As a result, managing dynamic, multi-cloud environments require data, intelligence, and automation. Peering into these systems, identifying the root cause of performance and security issues, and automating the resolution can be difficult. The goal is to find problems before they impact the system’s performance or the user’s experience.
Managing The Complexity Of Hybrid And Multi-Cloud Environments
When it comes to managing hybrid and multi-cloud infrastructure and operations, today’s businesses face numerous challenges. These could include cloud assessments and migrations, distributed IT optimization across cloud and legacy data center resources, or enabling a dynamic and DevOps-driven company culture.
The new hybrid IT world is more complicated than ever. Cloud computing and new cloud-native services necessitate highly specialized skills. DevOps and IT decentralization fuel the fire by raising costs, allowing for shadow and fragmented IT, and limiting tight governance. IT has traditionally been relegated to managing and maintaining resources such as servers, networks, storage, and data, but we are witnessing a paradigm shift. IT is evolving into a business service provider with its entrusted critical services and workloads.
Redefining Multi-cloud Management With AIOps
To handle the mess of multi-cloud management, businesses are looking into AIOps platforms, which can add value to traditional cloud operations by ingesting data from various distributed sources. Automation, artificial intelligence, and insights by skilled analysts can provide intelligence for quicker resolutions.
The following are a few ways AIOps can help your company redefine hybrid cloud monitoring and management:
- Increase Savings On Cloud Cost
Cloud costs are a constant source of frustration for IT professionals. Due to a lack of skills, unoptimized resources, dynamic provisioning, tool sprawl, and auto-scaling capabilities, effectively managing them can be difficult. It’s difficult for enterprise IT to keep track of spend or ensure centralized governance through approvals when different teams use cloud platforms like AWS, Azure, and Google for their needs.
AIOps-enabled solutions can detect unusual cost spikes, provide detailed cost insights, deploy automation to reduce unused resources, and right-size servers or cloud storage automatically.
- Identifying And Resolving Problems Faster
Combine historical and real-time data across incident, problem, and change management functions. AIOps provides complete visibility into private, hybrid, and public cloud resources and analytics to detect and resolve issues more quickly.
Machine learning aids in reducing event noise and the provision of service health information. Better event suppression is achieved by integrating existing problem identification and resolution workflows. To analyze data at scale, find potential problems proactively, and speed up root cause analysis, AIOps platforms can combine this with contextual insights on the incident and problem data.
- Provide Immersive Customer Experiences
IT must maintain operational excellence while minimizing service disruptions. We can’t afford downtime for email, websites, communication systems, or file servers. Because modern digital services rely on dynamic and distributed infrastructure, it’s critical to identify performance issues that sabotage engaging user experiences.
With integrations for your existing tools, AIOps’ consolidated cloud monitoring helps you identify issues and stay ahead of critical incidents.
To deliver incredible experiences, ensure the availability of dynamic workloads using metrics for public cloud platforms and cloud-native services.
- Integrated Service Management
AIOps platforms can connect and integrate IT events and incidents to track the operational status of your hybrid landscape and provide valuable business insights and current and historical context on data from applications, infrastructure, services, and processes.
Consider the following scenario: your IT environment receives a patch update, which results in the occurrence of multiple related events. Your staff will see these incidents if your event management system isn’t integrated with your ITSM platform, and they will waste time resolving them because they don’t know any better. AIOps can help suppress these change-related events before they have a negative impact on the support team.
- Prevent Outages
Outages harm business. Only a small percentage of IT executives are confident in monitoring and managing end-to-end IT operations. This exposes you to more risk and other issues like high costs and complexity, as well as inconsistent monitoring across different cloud platforms.
Preventing costly downtime and lowering operational risks can both benefit from proactive monitoring.AIOps-enabled cloud management platforms and management consoles are gaining traction because they provide comprehensive visibility across hybrid multi-cloud environments while also providing actionable and contextual insights.
IT teams use intelligent platforms to aggregate and analyze data to avoid outages, cut costs, and drastically reduce mean time to resolution (MTTR) for hybrid cloud operations.
- Improve The Performance Of Your Application
AIOps enables businesses to maintain the performance and health of hybrid IT infrastructure that supports mission-critical applications while automating complex and time-consuming processes. Implementing an AIOps solution for infrastructure monitoring eliminates recurring problems and allows you to prevent and resolve issues in the future.
Integrations with your existing AI-driven Application Performance Management (APM) solutions can help you speed up and improve the entire stack, including the end-user, infrastructure, and application. An application-oriented approach enables your infrastructure to comprehend a wide range of applications, business criticality, and behavior that could cause infrastructure stress.
AIOps assist businesses in overcoming alert storms and the noise of modern hybrid and multi-cloud infrastructure’s many moving parts. It allows you to concentrate on what’s working and what’s about to go wrong. With algorithmic insights and real-time analytics, you can speed up cloud migrations and make real-time workload and application placement decisions.