Artificial intelligence is rapidly changing each aspect of people’s lives, including workplaces and professional lives for L&D and Employee’s Training.
How Artificial Intelligence Transforms Employee Training?
Every industry in every sector is privy to the proliferation of AI. AI-powered tools and solutions are now increasingly popping up in workplaces. Artificial Intelligence plays a critical role in how we hire, on-board, induct into an organization, and receive the skillset training and personal development programs. It gradually lays down the groundwork taking our experiences to the next generation of employees.
AI-powered solutions for employee training positively impacts employee Learning and Development with skill gaps widening. It is becoming critical or inevitable for organizations leveraging the potential of AI in corporate L&D.
Currently, AI-powered solutions are quietly crunching data in the background, providing insights on improving productivity, especially in the HR and L&D departments where AI is transforming employee recruitments and engagements. The corporate training market is improving organization’s stand that benefits from opportunities with better training through personalization’s and predictive analytics of learning trends by Artificial Intelligence.
Current Challenges Faced by L&D
Although the technological advancements have revolutionized organizational L&D over past decades, there is still some of the common challenges faced by L&D professionals, that lacks personalized learning.
L&D professionals are often accused of generic and non-customized learning. When it comes to urgent skilled training or employee training, its programs as a whole; firstly, because this attributes as the time factor associated with content creation. Secondly, most LMSs are available in the market with a complicated UI, making it harder for employees to navigate and adapt in the long run. It eventually results in reduced User Experience, given the difficulty of searching and finding relevant learning content.
A Much Needed Shift to Automated Learning System
In terms of e-Learning content, most traditional learning solutions offer a long-format training like PowerPoint presentations, classroom training and seminars. Although many industries and organizations prefer an Instructor-Led mode kind of learning, with time and resource-consuming task, limiting employee training to a particular time and method takes away the ability to learn and retain knowledge per preferences. Furthermore, measuring learning, impact on training ROI that has always been a bane of L&D, involving hours of data collection and analysis. At the same time, these results become unsatisfactory and erroneous.
Current existing training programs are still struggling to catch up with the digital age. It is mainly due to a shift in employee behaviour, with an emergence of newer tools and self-managed learning expectations.
How AI Transforms Employee Training?
Expectations from employees are high regarding skills, knowledge, performance, and output with the need of the hour being “doing more with less”. As technology takes away the menial tasks, every employee is expected to offer great value to an organization. As a result, it is crucial for employees to feel more comfortable and connect with the organization regarding both values and objectives bringing in a more significant engagement. Each employee must be engaged in a workplace to perform better.
AI-infused with employee training platforms (LMSs) provides greater automation, personalization, data insights, and long-term sustainability than ever before. AI brings more significant insights from a substantial amount of employee data in LMS augmented with expert analysis. It helps in creating personalized learning programs for employees.
Scope of AI to Redefine Upskilling
In this age, constant digital disruptions are rapidly widening the skill gaps, where AI stands to offer benefits in reskilling and upskilling of employees. Organizations need to look into AI to identify the skill gaps created by digital proliferation and close them by recommending required skill courses and programs to employees.
For organizations, this means a future-ready workforce. Simultaneously, it is an excellent opportunity for employees to improve their careers and professional development and make it relevant for years.
L&D professionals get a better understanding of modern learner behaviour with Artificial Intelligence and assists to develop learning pathways by improving the learning experiences. Organizations develop smarter learning content, intuitive and responsive to the learners’ journey using predictive analytics. AI undoubtedly transforms how content is delivered while fostering knowledge retention.
Another application of AI for personalized learning is pairing each employee with a chatbot. The chatbot smartly delivers knowledge, either as an ongoing program or by completing an activity. It is critical, especially in sales reps and organization’s mobile workforce.
AI-powered learning solutions keep track and measure learner progress while providing insights on retention and understanding so that L&D professionals revise learning programs to suit the learners’ needs. L&D professionals’ access to critical insights on the preferred time and place of useful learning also help in providing feedback on increasing learning productivities. Data insights, course completion times, video/text content preferences, learning modes, help L&D consistently helps to address the pitfalls in training.
Bias in learning has long been debated as a troublesome issue. For example, when a manager asks to assign training to his team members, there is an automatic human bias that comes into play. The manager is lenient towards some employees in gender bias. Such decisions result in low learning impact and productivity, which in turn leads to a negative effect on L&D efficiency. AI is opposing any prejudice or bias and only relies on data offering recommendations that are best suited to the organization’s overall objectives.
Future
AI-powered learning tools and solutions deployed in a workplace, reaps the benefits of automated, personalized, intuitive and data-based learning modes. Thus, fostering continuous learning across the organization. AI-powered learning tools empowering L&D with sustainable training programs to maximize employee performance throughout the employees’ careers while helping organizations hit the mark on its mission, objectives, and ROI.
