While artificial intelligence (AI) was formerly a science fiction idea, most professionals today understand that intelligent adoption of technology is rapidly changing workplaces. Artificial intelligence may be used in almost every profession or industry, including human resources.
According to a recent poll done by Oracle and Future Workplace, human resources professionals believe AI may help them learn new skills. The poll also states that AI obtains more free time, allowing them to expand their existing responsibilities and become more strategic within their organizations.
However, 81 percent of HR leaders who took part in the poll said it's challenging to keep up with the speed of technological development at work. As a result, human resources professionals need to grasp how AI is changing the industry more than ever.
Please continue reading to learn more about artificial intelligence, how it is used in human resources management, and how HR professionals may prepare for the sector's future.
AI is a computer science that allows machines to understand data and make or propose judgments based on that data. Artificial intelligence may be used to simplify operations and enhance efficiency in human resource management in various ways.
While firms are incorporating AI into their human resources procedures at varying speeds, it is apparent that as the technology becomes more broadly embraced, it will have a long-term influence on the profession. As a result, HR professionals must prepare themselves for these changes by learning about technology and its use in various activities.
Among the many AI applications in the human resources industry, HR managers could anticipate seeing improvements in recruiting and onboarding, employee experience, process optimization, and administrative work automation.
- Onboarding And Recruitment
While several firms have begun to use AI technology in their recruiting operations, the great majority have yet to do so. In fact, according to Deloitte's 2019 Global Human Capital Trends report, only 6% of respondents said their firm had best-in-class technology recruiting procedures, while 81 percent thought their processes were ordinary or below standard. As a result, professionals have a lot of room to change their operations and reap the benefits of adopting this cutting-edge technology.
AI may be utilized to help both the employing firm and the job candidates throughout the recruiting process. For example, AI technology may speed up the application process by creating more user-friendly forms that job applicants are more likely to finish, lowering the number of abandoned applications.
While this method has simplified the work of human resources in recruiting, artificial intelligence also allows for more straightforward and more relevant applications on the side of candidates, which has been demonstrated to enhance application completion rates.
- Employee Retention And Internal Mobility
HR practitioners may use artificial intelligence to promote internal mobility and employee retention and improve the recruiting process.
Human resources departments may now assess employee engagement and job satisfaction more precisely than ever before with customized feedback questionnaires and employee recognition programs. This is especially useful given how crucial it is to understand employees' general requirements, but there are also some significant organizational benefits to having this knowledge.
According to a recent analysis from the Human Resources Professional Association, AI software can analyze important markers of employee effectiveness to identify people who should be promoted, resulting in more internal mobility. This has the potential to reduce talent acquisition costs while simultaneously improving employee retention.
However, this technology isn't just for detecting internal promotion prospects; it can also forecast who on a team is most likely to leave. Knowing this information as soon as possible helps HR professionals implement retention measures before it's too late, deliberately reducing employee attrition.
- Administrative Task Automation
One of the most significant advantages of using artificial intelligence in human resources procedures is the same as it is in other disciplines and industries. HR professionals can devote more time to corporate strategy development by automating low-value, often repeated administrative tasks. As a result, the HR department may become a strategic business partner for their companies.
Innovative technology can automate procedures like benefits administration, candidate pre-screening, interview scheduling, and more. Although each of these jobs is critical to an organization's overall performance, completing the tasks required in such procedures takes time. The stress of these responsibilities frequently means HR professionals have less time to support their people in more meaningful ways.
AI software that automates administrative duties can help alleviate this stress. For example, according to research by Eightfold, HR staff who used AI software completed administrative chores 19 percent more successful than those who did not. HR experts may commit more time to strategic planning at the corporate level with the time saved.
While it is apparent that artificial intelligence will continue to have a beneficial impact on human resources management in the following years, HR practitioners should be aware of the potential obstacles.
The most prevalent worries among HR executives are around making AI easier and safer to utilize. Security and privacy concerns are the most prominent reason why individuals are hesitant to use AI at work.
Moreover, as per Oracle's research, 31% of respondents would rather interact with a human than a machine in the workplace. HR professionals will need to keep on top of trends and technologies as they grow and change in the future to address these challenges.
Employee productivity and experience are expected to increase due to incorporating AI technology into the HR department. The organization may gain a complete picture of its employees' actions and tendencies by analyzing the data. This information may then be utilized to increase employee satisfaction by improving the work experience. Furthermore, AI may aid the HR department at every level of their professional activity, from early applicant shortlisting through performance evaluation. Integrating AI into HR management may thus assist the company in achieving overall efficiency and gaining a competitive advantage.
So, if you wish to integrate AI in HRM, contact the ONPASSIVE team.