Although it’s not the first global pandemic, our deemed ‘natural’ way of life has been reshaped by COVID-19. From life, we work and communicate with each other to live and operate in the industry. For decades to come, many personal and global changes will impact the population, with crucial decisions now being taken to enable us to move forward effectively.
I talked to various business owners and experts about how technology is reshaping practices, and their views on the future of AI in activities across industries like retail, corporate, and hospitality, with the progress of AI being a central factor in how the world functions futuristically.
#1 AI Impact on Human Resources
A human resources (HR) specialist noted that when workers are called back to the office and companies re-open, customer and employee standards will reshape the foundations of safety and business practices in the workplace globally.
He said that we need to evaluate how we can upgrade our processes after the pandemic to carry out thorough due diligence for our workers and establish reassurance for both employees and clients. This means upgrading the processes of OH&S, as well as HR. AI is proving to be an excellent contributor.
#2 AI in Retail Business
There’s no doubt that the retail industry’s nature is beginning to shift with AI and ML. One of its most significant advantages would be how humans can use intelligent automation to increase their jobs. Using AI and ML and combining this with human intuition to predict, produce. Control customer desires will help distributors increase their profitability while meeting modern consumer demands for customized, fashionable, and convenient goods.
For the retail sector, AI is now fueling progress. The advantages of a new approach that combines predictive analytics to forecast product demand and consumer behavior accurately have begun to be recognized by retailers like Target. Others, such as Macy’s, use natural language processing techniques to control chatbots for customer service.
#3 AI in the Tourism and Hospitality Sector
Because of the application of AI and Robotics, tourism marketing will see a positive and enhanced change that will improve tourists’ overall experience. In the travel, tourism & hotel industry, new digital technologies such as chatbots, augmented reality, language translators, etc. can be effectively implemented.
Artificial intelligence plays a vital role in the management of hospitality, mainly because of its capacity to perform human functions at any time of the day. This theoretically implies that hotel owners can save considerable cash, eradicate human error, and provide superior service.
#4 AI in Business Care
Businesses want to build protection for their customers and provide their employees with a duty of care. It is not only a pandemic that we have to accept; it is a full-fledged reset. From globally connected supply chains to daily home and workplace measures, employee wellbeing, and the significant contrasts between healthcare systems and country leadership, much of what the industrialized world has taken for granted has been unveiled in 2020.
ONPASSIVE aims to create a community of widespread support for companies, inspire companies to thrive together and work together to achieve the common purpose of merely doing business.
There is a lot of space open today for advancement in temperature detection science, and ONPASSIVE wants to be at the forefront of developments for the better. The organization would love to see digital transformation brought in place across every industry.