AI tools can boost employee satisfaction

Artificial intelligence is making enormous progress in enhancing efficiency in manufacturing contexts, leading to higher performance, thanks to recent innovations in cloud computing and ample data storage and analysis. Managers may also benefit from AI since it provides them with critical data to make better business decisions.

As per a recent analysis from Research and Markets, the AI market is predicted to develop at a 52 per cent compound annual growth rate (CAGR) from 2017 to 2025.

Machine automation generates higher-quality products more quickly and effectively. However, there will still be certain obstacles to overcome: Many are wary about disclosing AI business productivity and process information.

So, check out some of the benefits of artificial intelligence in business productivity.

Benefits of Artificial Intelligence In Business

● Enhancing Individualised Shopping Experiences

Personalizing marketing to consumers promotes customer engagement, loyalty, and sales. This is why businesses are devoting so much time and attention to it. One of the benefits of AI is recognizing trends in customers’ surfing behaviours and purchase behaviour. AI can deliver highly accurate offers to specific consumers based on the millions of transactions recorded and analyzed in the cloud.

If you are looking for an AI-built shopping tool for your business to customize your products and nurture your brands, O-Shop by ONPASSIVE is at your rescue. 

● Customer Interactions Can Be Automated

Currently, most consumer contacts, including emails, online chats, social media chats, and phone calls, need human intervention. AI, on the other hand, is allowing businesses to automate these conversations. It is feasible to train computers to reply properly to consumers and deal with their inquiries by analyzing data acquired from prior conversations. Furthermore, when ML and AI business productivity are coupled, the more AI platforms interact, the better they get.

AI Chatbots, for example, may communicate with an endless number of consumers at the same time and can both react and start a conversation – whether on a website or in an app – unlike people.

By 2020, it is expected that intelligent computers capable of replicating human tasks would handle 85 per cent of all consumer contacts. The days of relying on a call centre appear to be numbered.

● Support In Real-Time

Businesses that must communicate with large numbers of consumers on a daily basis can benefit from AI. For example, in the transportation business, bus, rail, and airline firms, which can serve millions of customers each day, can use AI to engage in real-time and deliver customized travel information, such as tardiness notices. Some bus operators, for example, are already tracking their vehicles’ whereabouts and using AI to offer passengers real-time updates as to where the bus is on its route and when it will arrive. The bus company’s app provides customers with this information.

● Exploration Of Data

One of the most significant benefits of adopting cloud-based AI is that artificial intelligence programmes can swiftly identify essential and relevant results while processing large amounts of data. This can supply firms with previously unknown information that can help them gain a competitive advantage.

● Automated Operations

Other technologies that improve corporate automation can be controlled by AI. AI may be used to operate robots in industries, for example, or to maintain optimal temperatures using smart heating. In Japan, human-looking robots currently work as receptionists in select hotels, automating check-ins, booking services, and dealing with client inquiries (in four languages). In the retail industry, AI is being used to track inventories in conjunction with RFID and cloud technologies. China’s police department uses artificial intelligence to apprehend criminals. The country has a massive CCTV network, and AI utilizes face recognition to trace down and capture criminals.


To sum up, AI systems offer a variety of benefits to organizations, including personalized marketing, customer service, operational automation, inventory management, and recruiting. These are only a handful of the numerous applications of AI. However, many AI programmes that are developed mainly for cloud-based systems can be deployed fast and easily. Companies with cloud-based solutions can start benefiting from them right now. Contact us if you’re interested in using AI to enhance your company’s efficiency.