Voice over Internet Protocol (VoIP) is an internet-based phone facility. It is used to transform the voice conversation, digitize them and route through the internet lines. This is a shift towards digitization of voice calling that has been over the traditional phone lines from the beginning. The evolution of VoIP has witnessed many updates overtime with better versions coming up as per the technological advancements which have proven to be of great help with various business sectors.
What is VoIP and how does it work?
VoIP is the transmission of voice calls and other media over an internet connection. The features are voice calling, custom caller ID, voicemail and e-mail. Users of a VoIP can make calls from a smartphone, computer, laptop or any other device. It is helpful in many businesses either big or small and has the potential to change the communication setup of different organizations. Traditional phone lines are connected with wired technology whereas VoIP uses a wireless technology as it is completely based on the internet connection. It can be used either in a Local Area Network (LAN) or a Wide Area Network (WAN).
A VoIP checks the voice data, converts it into a digital data and sends it over the wireless technology to the receiver. The special feature of this facility is that it can change the signal as per the receiver depending on the telephone or the internet user. The software based VoIP is installed in the device and a microphone is connected to it. A VoIP converts the user’s voice data from the audio form by using codecs into a data form and sends the same to the receiver via the internet or Wi-Fi.
How are Businesses transformed by using VoIP?
Technology has played a major role in the transformation of various business organizations overtime. Not just in terms of monetary benefits, but VoIP has changed the way in which businesses operate and also improve the productivity, output and efficiency. Here are the various ways how businesses get a makeover with the help of a VoIP.
Quality over Quantity: VoIP uses advanced codecs to changes the audio signals into digital signals. By doing this, the data is improved in the quality making the VoIP seem as the best alternative to the traditional wired telephonic connections.
Easy to Use: A single command is required to use a VoIP unlike the landlines which require a complete physical set up for proper functioning. A VoIP is available as software that is simple and precise. A landline when encountered with a problem has to go through the whole process of diagnosing, recognizing and then fixing whereas VoIP runs the program once and fixes the issue in a matter of minutes. This is another advantage as a lot of time is saved and it gets easy for the users to function as well.
Simple Equipment: VoIP is simple software without any complex features. It functions according to the commands given by the user and has no difficult terms of usage. The landlines use a big setup to function as they require a desk, phone device with a wired connection and so on. The lesser equipment the easier it is to work for the businesses.
Monetary Benefits: VoIP is comparatively cheaper as it comes with a load of advantages that help businesses to grow faster and improve their productivity graph. The fee is minimum and comes with maximum benefits as it also has an array of advantages in single software. This is the major reason companies are shifting towards VoIP which is the newest way to improve communication.
All of the above points prove that VoIP is a better alternative over the traditional phone lines and also pave the way for the organization’s path towards increased efficiency and commendable productivity which are the main criteria for the businesses to shift towards VoIP as the mode of communication.